Return & Refund Policy

At SOLEIKA STORE LLC, customer satisfaction is important to us.

Returns

We accept returns within 14 days of delivery. Items must be unused, in original packaging, and in the same condition as received.

Non-Returnable Items

Certain items may be non-returnable for hygiene or safety reasons. These will be clearly stated on the product page.

Refunds

Once your return is received and inspected, we will notify you of approval or rejection. Approved refunds will be processed to the original payment method within 5–10 business days.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with proof.

For all return inquiries, email Soleika_store@outlook.com.